Privacy Policy

LUCID Dental Clinic (hereinafter referred to as 'the clinic') values your privacy highly and complies with the 『Personal Information Protection Act』. Through this Privacy Policy, the clinic informs you of how the personal information you provide is used and the measures taken to protect your privacy.

The order of the Privacy Policy is as follows:

• 1. Types of Personal Information Collected and Methods of Collection
• 2. Purpose of Collection and Use of Personal Information
• 3. Retention and Use Period of Personal Information
• 4. Procedure and Method of Destruction of Personal Information
• 5. Provision and Sharing of Personal Information
• 6. Handling and Outsourcing of Collected Personal Information
• 7. Rights of Users and Legal Representatives and How to Exercise Them
• 8. Withdrawal of Consent / Membership Termination
• 9. Installation/Operation of Automatic Information Collection Devices and How to Refuse
• 10. Personal Information Manager
• 11. Measures to Ensure the Security of Personal Information
• 12. Obligation to Notify Changes to the Policy

1. Types of Personal Information Collected and Methods of Collection

The clinic collects the following personal information:

• Information of Medical Treatment: Name, Date of Birth, Address, Contact Information, Medical Records (retained in accordance with medical laws).
• When Registering as a Member: Required Information - Name, Username, Password, Address, Contact Information (Phone Number, Mobile Number), Email.
• Optional Information: Date of Birth, SMS Reception Preference, Email Reception Preference, Areas of Interest.
• Methods of Collection: Website, Paper Forms, Fax, Phone, Consultation Board, Email.

2. Purpose of Collection and Use of Personal Information

The clinic uses the collected personal information for the following purposes:

• - Providing medical services for diagnosis and treatment
• - Offering appointment and consultation services
• - Operating membership services
• - Creating statistics and informing about new services

3. Retention and Use Period of Personal Information

The clinic will promptly destroy the collected personal information once the purpose of collection has been fulfilled. However, the following information will be retained in accordance with relevant laws and regulations:

• - Records related to consumer complaints or dispute resolution: 3 years
• - Records related to the collection/processing and use of credit information: 3 years
• - Records related to identity verification: 6 months
• - Records related to visits: 3 months

4. Procedure and Method of Destruction of Personal Information

The clinic will destroy personal information after the purpose of collection and use has been fulfilled through the following procedures:

• - Electronic Files: Deleted using irreversible technical methods
• - Paper Documents: Shredded or incinerated

5. Provision and Sharing of Personal Information

The clinic will only provide personal information with your consent or if required by law.

6. Handling and Outsourcing of Collected Personal Information

The clinic outsources the handling of personal information as follows and ensures that it is securely managed according to relevant laws:

• - Outsourcing Company: WHYSOCOMPANY
• - Outsourced Services: Website maintenance, access record management
• - Personal Information Items: Name, Address, Phone number
• - Retention Period: Until the termination of the outsourcing contract

7. Rights of Users and Legal Representatives and How to Exercise Them

For children under the age of 14, consent must be obtained from a legal representative. The legal representative has the right to request access, correction, or deletion of the child's personal information.

8. Withdrawal of Consent / Membership Termination

Membership termination can be requested through the 'My Page' tab on the Clinic's website.

9. Installation/Operation of Automatic Information Collection Devices and How to Refuse

The clinic uses cookies to provide personalized services.

10. Personal Information Manager

• - Name: Hyun-min Park
• - Position: Chief Director
• - Contact Information: +82-2-6269-2875

11. Measures to Ensure the Security of Personal Information

The clinic ensures the security of personal information through password encryption, the use of the latest antivirus programs, and minimizing the number of employees handling personal information.

12. Obligation to Notify Changes to the Policy

This privacy policy was last updated on April 1, 2023, and any changes will be notified at least 7 days prior to implementation.

These terms and conditions will take effect on April 1, 2023.